NEWS
Beta testing
April 23, 2018
Beta testing started. Soon the Bales Television service will be online.
In Service
Bales Digital Television is now available.
May 27, 2018
SOFTWARE PLATFORMS
Where the install
Below you can find the software to watch Bales Digital Television on.
FAQ
The Answers You Need
DO YOUÂ HAVE A GLITCH OR NO IMAGE?
Send u an email and provide us the following information:
Country:
Device:
Internet Type (VDSL/Fiber/Cable) and Speed.
Channels Name (EXACT channel name for example TF1 HD FR)
Description of what is wrong.
HOW LONGÂ DOES IT TAKE UNTIL I RECEIVE MY ACCOUNT?
The delivery time can take from an hour to maximum a day.
Also check your SPAM folder and add us to your trusted emails.
ARE WE AVAILABLE BY PHONE?
No, every question will be answered via our email address.
I RECEIVED A LINK. HOW CAN I WATCH IT?
Clicking in the link does not give you automatically an image you need an application.
See our info about the different software platforms.
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Most common errors are bad copies of the link (by typing it over) and end of subscription time.
CAN A VPN BE USED?
Yes it can but it can slow things down.
In some countries it is needed to watch channels.
WHAT IS THE EPG LINK FOR KODI?
Copy and paste this link into Kodi´s EPG Settings as XMLTV URL (Remote Path). Then adjust the EPG Time Shift if needed
WHAT IS THE PORTAL LINK FOR INFOMIR MAG DEVICE?
On request via email
I DO NOT HAVE A PAYPAL ACCOUNT. HOW CAN I PAY?
We do not accept money transfers through the bank.
So unfortunately for you, one can only pay with PayPal, or with Bitcoin.
PayPal however is safe, fast and offers purchase protection. They guarantee that you will get what you have paid for, or otherwise refund the payment. To be of service Bales Digital Services will pay for the payment-costs. That way we´re all happy.
Might you for whatever reason cannot open a PayPal account, you can choose an alternative method as mentioned here above.
WHERE DO YOU CAN GET BALES TELEVISION?
Our service can be received anywhere around the planet, assuming you have access to a fast internet connection, . Because we provide non geographically restricted streams, there is no need for a VPN service.
DO I HAVE AN IP-BAN?
In case you can no longer download the M3U-file, please send us an email and we will check what is wrong.
I HAVE A DIFFERENT BUILD/SKIN AND CANNOT FIND LIVE TV IN THE MENU.
We are not keen on different builds, because they do not add functionality to Kodi. Different skins usually cause the disappearance of LIVE TV.
Our advice: remove the build and/or skin and use the default settings in Kodi.
DO CAPACITY PROBLEMS OCCUR DURING SPORTS EVENTS?
No, they do generally not. During e.g. sports events, election results, New Year´s Eve or similar mass events, there is obviously much more internet traffic. The entire network can be overloaded and this could defect global connections issue.
It might incidentally occur that a source encounters sudden disturbances because of an overload. In this case the problem lies with another supplier. But always keep in mind that internet traffic is a very complex technology before the signal finally reaches your home.
DOES THE FREE 24-HOURS TRIAL LINK DIFFER FROM A PAID LINK?
Yes it does.
It is a test, not all channels will be available.
For full channels please buy a month/year subscription.
CAN I USE MY MAG ACCOUNT IN KODI?
Unfortunately not. M3U and MAG are two entirely different protocols and interfaces.
If you have bought an account for a Infomir MAG, we do not send you a M3U link. You will only be able to watch IPTVÂ on the device which has the MAC address given by you.
If you want to watch on another device please send us an email.
WHEN CAN I PROLONG MY SUBSCRIPTION?
You can prolong or renew your subscription at any desired moment. We paste the prolongation or renewal directly onto the end-date of your account. So suppose you buy a one-month subscription and you like to extend it to a year, you will be granted 13 months. So there is no need to postpone till the last minute.
AM I NOW STUCK ON A SUBSCRIPTION?
No, you are not. Bales Television Services works according to the prepaid principle. That means that you do not subscribe, but buy a link with a particular date of ending. You have no contract, no alliance, no banking authorization, no mechanic at your doorstep. However once bought a link, regardless for how long, you cannot cancel that or get a refund.
DOES BALES TELEVISION SERVICEÂ ALSO WORK ON A SMART TV?
Yes it does. You can do so by using the SIPTV.EU app. However do keep in mind that your Smart TV is no computer. It is less powerful and surely not as fast. Besides that, the stream is sent by the server of SIPTV, which often causes buffering or even malfunction. These stream interference’s are nót caused by us, for they leave our systems in a proper manner. Disturbance is often caused by apps on your Smart TV.
On top of that the EPG of SIPTV.EU is not ours. It is not as extended nor as accurate. So Smart IPTV is a friendly and easy app, but most certainly not a replacement for a separate IPTV Media Player, frequently named TV Box
WHAT KIND OF DEVICES DO YOU RECOMMEND?
The MAG 351 of brand Infomir is the most reliable and user-friendly device. There are a lot of counterfeit devices, so do buy this product with an authorized retailer.
For Windows 10 we recommend the Intel NUC.
For Android devices we recommend NVIDIA Shield or Xaomi MI TV Box.
Be aware though that 20,– Euro Android Boxes are often unsuitable to watch Full HD TV without interference, however it is all up to you.
DOES BALES TELEVISION SERVICEÂ SELL DEVICES?
No not at this moment.
HOUSE RULES
Do not use more than one device at the time.
Do not share your account with any third party. In case you wish to look at an extra device simultaneously, you need to purchase an extra account for each device.
Where-ever you might want to use Bales Digital Services, you will need at least a stable internet connection of at least 10 Mbps. You can perform a speed-check at speedtest.net.
Bales Digital Services is cheaper than the usual cable- or satellite TV, but is not a fully-fledged replacement. For instance, when you are a passionate follower of sports, you might want to consider a subscription with a cable- or satellite provider. So do not complaint of any wavering transmittance during an important match.
Due to influences beyond our competence, mutations in the channel-list may occur. So if a certain channel has stopped broadcasting, there is no need for a complaint.
Any thread of any kind to Bales Digital Services or one of its employees, shall automatically at all time result into a shut-down of your account or any other service. Refunds will in these cases not be made.
Other reasons to immediately stop our services are for instance complaints and/or claims with PayPal or any other institute.
Bales Digital Services sincerely hopes you will enjoy our services.
